Contact Us
If you can't find an answer or solution to a vaping problem in our Frequently Asked Questions, get in touch with our friendly team who can answer all your vape questions.
We have a combined knowledge of over 40 years in the vaping industry so feel free to ask us anything vape related. No question is too complicated or too simple as we are here to help you on your vaping journey.
Simply fill out the form below to email us a question. If your enquiry is related to an order, please remember to quote your order number.
Operating hours
- Monday – Friday: 9am to 5pm (AEST*)
- Weekends and all Australian public holidays: Closed
- ANZAC Day (Thurs 25 Apr): Closed
- You can still order online while we're closed.
- Orders placed after 12pm (midday, AEST) Wed 24 Apr or during ANZAC Day Public Holiday will be processed (packed and posted) on Fri 26 Apr.
*AEST (Australian Eastern Standard Time).