We ship full time from within Australia and offer personalised customer service along with fast shipping times.
All you need is love
We personally pack every order and treat each one with care.
All devices and e-liquids are carefully packaged and posted in a poly-cell padded envelope or a priority box, depending on the size of the order. E-liquids are always placed inside zip-lock bags.
While we take care in packing your order, we cannot be responsible for mistakes made by Australia Post including misdirected, lost, mistreated or damaged parcels. If your e-liquid is damaged in transit, it can cause the e-liquid to spill. Any spills will be contained within the zip-lock bag to avoid spilling on other items in the parcel.
Tracking and delivery
Shipping within Australia
- the same business day if purchased before 2.30pm
- the next business day if purchased after 2.30pm.
Please note: We do not ship on Australian public holidays.
Estimated time of delivery
- Flat rate (standard post): 2 – 6 business days transit from day of postage.
- Express post: 1 – 3 business days transit from day of postage.
- We offer FREE express post on orders over $100! See ‘Restrictions’ section below for orders that include batteries.
- we will not be responsible if your package is lost or damaged
- it may consequently delay the delivery of your parcel.
- We have a flat rate shipping fee of A$25 for all international orders.
- While registered post with tracking is our preferred shipping method, parcels may need to be sent by air mail with no tracking, depending on your location and postage restrictions.
- You are responsible for any duties that may apply in your country.
- We do not post batteries overseas due to air mail restrictions.
- Orders are posted from Australia and should be delivered in 4 to 15 working days, depending on your location.