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Returns

Please read and complete this form to process a return. If this form is not completed in it’s entirety, the return process may be delayed or not processed and the customer will be responsible for all postage and handling fees.
 
Once we receive a returned device, it will be closely examined by our returns team. If the device is found to be in full working order, the customer will also be responsible for paying the return postage fee.

What to do next

  • Seal your parcel with all the required documentation inside.
  • Make sure you write the words ‘Return’ and the order number prominently on the outside of the package.
  • Take a photo of the parcel and tracking number and e-mail to returns@vapouroxide.com.au with your name and order number.
  • Post to the following address:

VapourOxide Australia
PO Box 3065
Norman Park, QLD 4170

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Age Verification

These products are intended for sale to adults 18 years or older.

Are you over the age of 18?